Awards & Accreditations

We’re proud that Emirates Flight Catering has been recognised many times over the years for the quality of our in-flight catering services but we don’t rest on our laurels. Every award drives us to improve and develop even better products and services.
  1. Airline Caterer of the Year 2019

    Awarded for the Middle East region at the annual PAX International Readership awards, held in Hamburg, Germany, for the fifth consecutive year. 

  2. ISO 45001:2018

    Emirates Flight Catering has achieved the certification for ISO 45001:2018.

    Emirates Flight Catering are the first aviation catering company globally to receive this accreditation.

  3. IFSA Annual Chef's Competition Chef of the Year 2015 - Ajay Rana

    The annual International Flight Services Association title for Best In-Flight Executive Chef - Awarded by the International Flight Services Association (IFSA)

  4. Airline Caterer of the Year 2017 - PAX International Readership Award

    Awarded for the Middle East and North Africa region

  5. Air India Award 2014

    For exceptional support to Air India’s operation at Dubai International Airport since its inception.

  6. British Safety Council International Safety Award Winner 2014

    Received for an exceptional level of health, safety and environmental performance, and the effectiveness of Occupational Health and Safety Management Systems.

  7. Cathay Pacific Outstanding Performance and Service Excellence Award 2014

    Awarded for service excellence in the Catering Performance Recognition Programme

  8. Swiss International Airlines Top Performer of the Year 2014

    Awarded “Top Performer of the Year” in 2014 amongst 27 international caterers having achieved the highest Service Level Agreement results for the year

  9. Malaysia Airlines Certificate of Recognition for On-Time Performance 2014

    Awarded for commendable on-time performance servicing Malaysia Airlines flights

  10. Steward of the Year 2014 - David D'Souza

    Annual Caterer Middle East Awards from the MENA region. - Caterer Middle East Awards

  11. OHSAS 18001:2007

    The Safety Management System of Emirates Flight Catering has been assessed and certified as meeting the requirements of OHSAS 18001:2007 - SGS Gulf Limited

  12. ISO 17025 2005

    Laboratory Accreditation Award for Emirates Flight Catering’s own microbiological lab, where in 2013 nearly 10,000 ready-to-eat food samples were tested. - Awarded by Dubai Municipality

  13. "Overall Excellence in Safety for Stakeholder" award

    Dubai Airports Health, Safety and Environment Excellence Awards, 28 February 2013 - Dubai Airports Health, Safety and Environment Excellence Awards

  14. Aviation Business

    Aviation Awards 2012 - Technology Implementation of the Year

  15. Arab Technology Award 2011

    Hospitality, Tourism and Leisure Implementation of the Year

  16. The Mercurys 2011 International Travel Catering Association (ITCA)

    Category Two winner, ‘Healthier Cooking'

  17. Network World Middle East Awards 2010

    Emirates Flight Catering IT Department - Best Practices in Networking

  18. Safety Projects International Inc. (Canada)

    5 Star Grading 2010

  19. Kitchen Team of the Year 2009

    Emirates Flight Catering EKFC1 - Caterer Middle East Awards

  20. 2009 CIO Top 20 Middle East Award

    Emirates Flight Catering IT Department - Arun Tewary

  21. Award for Excellence 2008

    British Airways

  22. Caterer of the Year 2008

    Delta Air Lines

  23. Best Caterer Award 2007

    Malaysian Airlines

  24. ISO 9001:2015 Quality Management System certification

    Emirates Flight Catering - EKFC 1 and EKFC 2 (production and supply of in-flight meals and associated services).

  25. Merit Award

    for maintaining, continually improving and implementing QMS: ISO 9001 since March 2002 - SGS Gulf

  26. ISO 9001:2008 Certification - Emirates Flight Catering F&B Division

    Provision of meals and associated services from EKFC’s main catering facility to F&B lounges and outlets at Dubai Airports as well as non-airport outlets and events (through FoodCraft). This also includes production of meals at the on-site show kitchens in the F&B lounges and non-airport outlets and events arranged via FoodCraft.

  27. ISO 9001:2008 Certification

    Emirates Flight Catering (EKFC2) - SGS Gulf

  28. SGS Gulf Merit Award 2002

    For maintaining, continually improving and implementing QMS: ISO 9001 since March 2002

  29. ISO 9000 Certification awarded in 1999

    Emirates Flight Catering was the first airline catering unit in the Middle Eastern region to achieve ISO 9000 certification for Quality Management Systems